Have a question about VSL#3®, your order, delivery, or product storage? Send us a message and our customer care team will be happy to assist you.
We aim to respond within 1–2 business days.
Contact Information
Customer Care
Email: dejalpprocell5316@gmail.com
Order Support
Email: dejalpprocell5316@gmail.com
Order and Delivery Support
For the fastest assistance with an existing order, please include:
- Your order number
- The email address used during checkout
- A brief description of the issue
- Photos of the package or product if it arrived damaged
Product Questions
Our customer care team can assist with general product information, storage instructions, ingredients, availability, and ordering.
For questions about whether VSL#3® is appropriate for your individual dietary or medical needs, please speak with a qualified healthcare professional.
Medical Questions
VSL#3® is a medical food intended to be used under medical supervision. Our customer care team cannot provide medical advice, diagnose a condition, or recommend an individual treatment plan.
If you are experiencing a medical emergency, contact your local emergency services immediately.
Business Hours
Monday–Friday
9:00 AM–5:00 PM
Messages received outside normal business hours will be reviewed on the next business day.
Before You Contact Us
You may find an immediate answer in our FAQ section, including information about:
- Product storage
- Medical foods
- Ingredients and certifications
- Shipping and delivery
- VSL#3® product differences